Terms & Conditions

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of Appalanca LLC or any third party.

You may not use this website to:

• Attempt to gain unauthorized access to our systems.
• Copy, reproduce, distribute, or exploit our content without written authorization.
• Submit false, misleading, or fraudulent information.
• Interfere with the proper operation of the website.
• Use our content, methodology, or materials for unauthorized commercial purposes.

Appalanca reserves the right to restrict or terminate access to the website or services if misuse is detected.

3. Services

Appalanca provides professional services based on the scope, deliverables, timelines, responsibilities, and commercial terms agreed upon in a proposal, contract, statement of work, invoice, service order, or written agreement.

Services may include, but are not limited to:

• Business consulting
• International expansion strategy
• Market entry planning
• Lead generation
• LinkedIn outreach
• Marketing strategy
• Website and digital support
• Commercial development
• Business diagnostics
• Strategic advisory
• Content and communication support
• Training or workshops
• Project-based or hourly support

Any service not expressly included in the agreed scope may be quoted and billed separately.

4. Proposals and Acceptance

Any proposal issued by Appalanca is valid only for the period stated in the proposal. If no validity period is stated, the proposal will be valid for fifteen calendar days from the date of issue.

A proposal is considered accepted when the client confirms acceptance in writing, signs an agreement, makes a payment, or authorizes Appalanca to begin work.

Once accepted, the client agrees to the scope, pricing, timelines, responsibilities, payment terms, and conditions described in the proposal or agreement.

5. Client Responsibilities

The client agrees to provide accurate, complete, and timely information required for Appalanca to perform the agreed services.

The client is responsible for:

• Providing necessary access, materials, approvals, information, and feedback.
• Reviewing and approving deliverables within agreed timelines.
• Making timely payments.
• Ensuring that information provided to Appalanca is accurate and legally authorized.
• Implementing recommendations, when applicable.
• Making internal decisions required for project progress.

Appalanca shall not be responsible for delays, missed opportunities, limited results, or project interruptions caused by lack of information, delayed approvals, internal client changes, lack of access, or decisions outside Appalanca’s control.

6. Payments and Billing

The client agrees to pay all fees according to the terms established in the proposal, invoice, contract, or written agreement.

Payment structures may include:

• One-time project fees
• Monthly retainers
• Memberships
• Hourly services
• Phase-based payments
• Setup fees
• Consulting fees
• Commissions or success-based fees, if expressly agreed in writing

Unless otherwise stated, payments are due according to the invoice terms provided by Appalanca.

Appalanca may suspend or pause services if payments are late, incomplete, declined, or not received according to the agreed terms.

Late payments may result in service delays, suspension of deliverables, or additional administrative fees, when applicable.

7. Hourly Services

When services are provided on an hourly basis, the client agrees to pay for the time used to complete the requested work, including meetings, research, planning, execution, revisions, communication, technical adjustments, and project management when applicable.

Hourly services may be tracked and reported to the client upon request.

Hourly work does not guarantee a fixed final deliverable unless the deliverable has been expressly defined and agreed upon in writing.

8. Refund Policy

Appalanca does not provide refunds for services already performed, hours already worked, meetings already held, consulting sessions already delivered, strategies already developed, content already created, reports already prepared, campaigns already executed, materials already delivered, or any work already completed on behalf of the client.

Appalanca may consider refund requests only for services that have been paid for but not yet provided, subject to review and written approval by Appalanca.

Refunds are not automatic and will be evaluated on a case-by-case basis.

If a client is not satisfied with the service received, the client should notify Appalanca in writing as soon as possible. Appalanca values client feedback and may work with the client to review concerns, clarify expectations, or propose reasonable adjustments when appropriate.

9. Cancellations

The client may request cancellation of recurring services, memberships, monthly plans, or ongoing support in writing.

Unless otherwise agreed in writing, cancellation will take effect at the end of the prepaid period or billing cycle.

The client’s access to services or benefits will remain active until the end of the paid period, according to the original agreement.

Cancellation does not automatically entitle the client to a refund for payments already made, active billing periods, work already performed, or commitments already initiated.

10. No Guarantee of Results

Appalanca provides professional services based on strategy, experience, analysis, planning, execution, and support.

However, Appalanca does not guarantee specific results, including but not limited to:

• Sales
• Revenue
• Leads
• Meetings
• Investment
• Funding
• Market entry success
• Business growth
• Client acquisition
• Advertising performance
• Social media growth
• Search rankings
• Conversion rates
• Third-party approvals

Results depend on many factors outside Appalanca’s control, including market conditions, competition, pricing, client responsiveness, quality of the offer, budget, timing, brand reputation, sales follow-up, internal execution, and buyer behavior.

11. Intellectual Property

All methodologies, processes, strategies, documents, presentations, templates, frameworks, materials, content, tools, training resources, guides, designs, workflows, and business models created or used by Appalanca are the intellectual property of Appalanca LLC, unless otherwise agreed in writing.

The Appalanca methodology is original and protected by applicable copyright, intellectual property, and commercial protection laws.

The client may not copy, reproduce, distribute, resell, publish, modify, transfer, or use Appalanca’s intellectual property for unauthorized commercial purposes without prior written authorization from Appalanca LLC.

All copyrights, trademarks, design rights, patents, and other intellectual property rights, whether registered or unregistered, in and on Appalanca.com belong to Appalanca LLC. Nothing in these Terms grants any right or license to use any trademark, design right, copyright, methodology, or intellectual property owned or controlled by Appalanca LLC or any third party, except as expressly authorized in writing.

12. Client Materials

The client retains ownership of materials, logos, brand assets, images, documents, credentials, business information, and other content provided to Appalanca for the purpose of performing the services.

By providing such materials, the client grants Appalanca permission to use them only as necessary to perform the agreed services.

The client represents that they have the legal right to provide and authorize the use of such materials.

13. Materials Delivered to the Client

Final deliverables created specifically for the client may be used by the client for the purpose agreed in the proposal or contract, once all corresponding payments have been completed.

Unless otherwise agreed in writing, Appalanca retains ownership of its underlying methodologies, processes, templates, frameworks, know-how, and reusable strategic structures.

Drafts, internal notes, working files, research files, editable source files, and internal project documents are not required to be delivered unless expressly included in the proposal or agreement.

14. Confidentiality

Both Appalanca and the client agree to keep confidential any business, financial, strategic, operational, technical, personal, or proprietary information exchanged during the relationship.

Confidential information may include, but is not limited to:

• Business plans
• Client lists
• Pricing
• Marketing strategies
• Sales processes
• Internal documents
• Access credentials
• Financial information
• Investment materials
• Proprietary methodologies
• Non-public company information

Confidential information may not be disclosed to third parties without written authorization, except when required by law, necessary to perform the services, or expressly authorized by the disclosing party.

15. Third-Party Tools and Platforms

Appalanca may recommend or use third-party platforms, tools, software, advertising platforms, CRM systems, payment processors, hosting providers, analytics tools, communication platforms, or other digital services to perform work for the client.

These third-party tools may have their own terms, conditions, privacy policies, fees, limitations, and service rules.

Appalanca is not responsible for service interruptions, billing issues, data loss, platform changes, policy changes, account restrictions, advertising disapprovals, or decisions made by third-party providers.

The client is responsible for maintaining ownership, access, payment methods, and compliance for their own third-party accounts unless otherwise agreed in writing.

16. Website Content

The content on Appalanca’s website is provided for general informational purposes only.

While Appalanca works to keep website content accurate and updated, we do not guarantee that all information is complete, current, or free from errors.

Website content does not constitute legal, financial, tax, investment, immigration, accounting, or professional advice outside the scope of Appalanca’s services.

Clients should consult qualified professionals when legal, tax, financial, immigration, or regulatory advice is required.

17. Privacy Policy

Protecting the information of our clients and users is important to Appalanca.

Appalanca may collect personal information through website forms, email communications, calls, meetings, registration forms, proposals, invoices, contracts, newsletters, marketing campaigns, or other commercial interactions.

The information we may collect includes:

• Name
• Email address
• Phone number
• Company name
• Job title
• Country, state, or city
• Business information
• Billing information
• Communication history
• Website usage data
• Information voluntarily provided by the user or client

18. How We Use Personal Information

Appalanca may use personal information to:

• Respond to inquiries
• Schedule meetings
• Provide services
• Send proposals or invoices
• Manage client relationships
• Deliver contracted services
• Improve our website and communications
• Send relevant business or marketing communications
• Maintain internal records
• Comply with legal, financial, or administrative obligations

Appalanca does not sell personal information.

19. Sharing of Personal Information

Appalanca may share limited information with trusted third-party providers only when necessary to operate the business or provide services.

These providers may include:

• Payment processors
• Email platforms
• CRM systems
• Website hosting providers
• Analytics tools
• Advertising platforms
• Professional advisors
• Contractors or service providers supporting client work

Appalanca does not authorize third parties to use client information for unrelated purposes.

20. Payment Information

Appalanca does not store full credit card numbers, banking credentials, or sensitive payment information on its own servers.

Payments may be processed through authorized third-party payment providers. These providers are responsible for processing payment information according to their own security standards and privacy policies.

21. Cookies and Tracking Technologies

Appalanca’s website may use cookies, pixels, analytics tools, or similar technologies to improve user experience, analyze website traffic, measure marketing performance, and understand how users interact with the website.

Users may disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.

22. Data Rights

Depending on the user’s location and applicable law, users may have certain rights regarding their personal information, including the right to request access, correction, deletion, portability, or to opt out of certain types of data processing.

To exercise privacy rights, users may contact Appalanca at:

Email: info@appalanca.com

Appalanca may need to verify the identity of the person making the request before responding.

23. Data Security

Appalanca uses reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure. Appalanca cannot guarantee absolute security of information transmitted or stored digitally.

24. Data Retention

Appalanca may retain personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, or support legitimate business purposes.

When personal information is no longer needed, Appalanca may delete, anonymize, or securely store it according to applicable practices.

25. Marketing Communications

By providing contact information, users and clients may receive communications from Appalanca related to services, proposals, business opportunities, updates, or marketing content.

Users may request to stop receiving non-essential marketing communications at any time by contacting Appalanca or using the unsubscribe option, when available.

Administrative, billing, contractual, or service-related communications may still be sent when necessary.

26. Artificial Intelligence and Digital Tools

Appalanca may use digital tools, automation platforms, artificial intelligence tools, analytics systems, or software solutions to support research, content development, strategy, communication, organization, reporting, or service delivery.

Appalanca will use reasonable care when using such tools. However, outputs generated with the support of digital or AI tools may require human review, client validation, and approval before publication or implementation.

The client remains responsible for reviewing and approving final materials before use.

27. Limitation of Liability

To the maximum extent permitted by law, Appalanca LLC shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, loss of data, reputational harm, business interruption, or decisions made based on our services, materials, or recommendations.

Appalanca’s total liability for any claim related to the services shall not exceed the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by law.

28. Indemnification

The client agrees to indemnify and hold harmless Appalanca LLC, its members, employees, contractors, partners, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

• The client’s misuse of the services.
• The client’s violation of these Terms.
• The client’s violation of third-party rights.
• Information or materials provided by the client.
• Client decisions, implementation, or use of deliverables.
• Unauthorized use of Appalanca’s intellectual property.

29. Termination

Appalanca may terminate or suspend services if the client breaches these Terms, fails to make payments, misuses deliverables, violates intellectual property rights, provides false information, or engages in conduct that affects the professional relationship.

Upon termination, any outstanding fees for work already performed shall remain due.

30. Force Majeure

Appalanca shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, internet outages, platform failures, government actions, labor disruptions, power outages, cybersecurity incidents, or other events outside its control.

31. Governing Law

These Terms and Conditions shall be governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.

32. Dispute Resolution

The parties agree to first attempt to resolve any dispute through good-faith negotiation.

If a dispute cannot be resolved informally, the parties may pursue available legal remedies in the appropriate courts or jurisdiction agreed by law or contract.

33. Changes to These Terms

Appalanca may update or modify these Terms and Conditions at any time. The updated version will be posted on this website with the corresponding effective date.

Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

34. Contact Information

For questions about these Terms and Conditions, privacy practices, payments, services, or commercial policies, please contact:

Appalanca LLC
Website: www.appalanca.com
Email: info@appalanca.com
Address: 22993 Eversole Terr.
Ashburn, VA 20148